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FAQs about the Security Process

FAQs about Deployment

  • How often can I expect to be deployed?

    Disaster activity, or lack thereof, will always be the number one factor to determine this.  As with all inspectors, there is never any guarantee of deployment.  

  • What criteria do you use to choose inspectors for deployment?

    There are a number of factors that determine selection for deployment. Location, size and scope of the disaster, and experience level of inspectors are just some of the criteria we use.

  • If you only use experienced inspectors, how will I ever be deployed?

    Many times the scope of the disaster requires us to deploy a large number of inspectors. During these events, we deploy large groups with a lesser experience level. Disasters of this type will allow you to gain experience.

  • How do I know if I am on a list for deployment?

    If you received a call from us to confirm your availability, chances are you may be deployed. Remember, having your availability marked as yes tells us you are available for immediate deployment should the need arise.

  • Are my expenses covered while I am in the field?
    • Authorized travel expenditures will be reimbursed by WSP USA Services Inc. in accordance to the Inspector Travel policy.  An expense report must be submitted for payment consideration.  Approved airfare is provided by WSP USA Services Inc. through a designated travel agency.  Mileage reimbursement for privately owned vehicles is compensated at the current IRS mileage rate.  Lodging reimbursement must not exceed the GSA lodging per diem rate.  Meals are compensated through Meal Per Diem and Incidental GSA set rates (M&IE).
    • Rental cars obtained through our company travel agency provide insurance coverage.
  • How do I become one of your 'go-to' inspectors who are chosen frequently?

    Good performance in the field is the top priority, as we frequently are looking for inspectors who produce top quality inspections in a timely manner. Those who perform at a higher level will enhance their opportunities for further deployments.

  • What training will I receive to assist me in performing top quality inspections?

    Our training is constant throughout the year in the form of online courses and traveling workshops.  We are frequently in contact with inspectors regarding participation for both. Much of this training is required, and inspectors cannot be deployed unless the training has been completed. 

  • If deployed, how soon will I need to be at the disaster site to begin work?

    Inspectors are required to be at the disaster site and working within 24 hours of the deployment call.

  • Whom do I report to while in the field working?

    The Task Order Coordinator is the person in charge while you are in the field. There may also be additional supervisors to assist.  You will be notified as to the person you will report to.

  • If deployed, how much work will I receive?

    This will depend on the size and scope of the disaster, and the amount of work we actually receive from the client. 

FAQs about Accounting

  • How am I compensated?
    • Earnings are based on authorized work time for training and disaster deployments.  Inspectors are compensated at an hourly rate.   Overtime hours may incur during disaster deployments.
    • Inspectors without any prior disaster experience will be compensated for training at an inspector candidate rate.  Once deployed to complete inspections, inspectors are paid at an inspector rate of pay, which is a higher wage.
  • How is my time recorded and how often will I be paid when working?
    • Time is recorded in a web based payroll application called ADP.  Employees receive instructional material on how to enter hours worked.
    • Compensation is weekly.  Timecards are due on Friday.  Paychecks are issued the following Friday.
  • Does WSP USA Inspection Services offer Direct Deposit?

    Yes, inspectors have an opportunity to enroll in Direct Deposit and are strongly encouraged to do so.

  • Who pays for my expenses and when will I receive payment?
    • Authorized travel expenditures will be reimbursed by WSP USA Services Inc. in accordance to the Inspector Travel policy.  An expense report must be submitted for payment consideration.  Approved airfare is provided by WSP USA Services Inc. through a designated travel agency.  Mileage reimbursement for privately owned vehicles is compensated at the current IRS mileage rate.  Lodging reimbursement must not exceed the GSA lodging per diem rate.  Meals are compensated through Meal Per Diem and Incidental GSA set rates (M&IE). 
    • Rental cars obtained through our company travel agency provide insurance coverage.
    • Expense reports are processed weekly in the order they are received.  Expense report reimbursement takes two pay cycles on average, if properly submitted.
  • Whom would I contact if I need assistance in my timecard or expense report submittals?

    WSP USA Inspection Services has a project specific accounting department that is available to assist and support inspectors when needed.

  • What benefits are available?
    • As a part-time temporary employee, there will be compensation for health & welfare and vacation based on hours worked.
    • Holiday pay is available to eligible employees.
    • A company retirement savings plan is available to employees that meet qualification thresholds.
    • Other applicable benefits include worker’s compensation and unemployment insurance.

FAQs about Reporting

  • How do I report fraudulent activity?

     

    If you have knowledge of employee corruption, fraud, waste, abuse or allegation of mismanagement involving FEMA disaster relief operations, please report it to the DHS OIG Hotline.  You can file a report online by accessing the DHS OIG Online Allegation Form. Automated filing of the DHS OIG Online Allegation form will ensure that your allegation is expeditiously received by the OIG.

    If you wish to receive an electronic “Complaint Number Notification” alert message via email, you must provide a point of contact email address.  Failure to provide a point of contact email address precludes the OIG from notifying you of the assignment of a Complaint Number to your allegation.

    Your allegation will be reviewed and processed in the order it was received.  Assignment of a Complaint Number, and notification of such assignment, is not an indication your complaint will be investigated by the DHS OIG or any other applicable investigative body. 

    If you cannot use the DHS OIG Online Allegation Form, please file your allegation by:

    U.S. Mail:
    DHS Office of Inspector General/MAIL STOP 0305
    Attention: Hotline
    245 Murray Lane SW
    Washington, DC 20528-0305

    Phone: 1-800-323-8603

    Fax: 202-254-4297

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