Glenda Sanchez

"My favorite part is the connection with the people."

Ben Mallery

"If you have a heart to help people, then this is the kind of job you would like to have."

Marcos Morales

"When you go, you're their only hope. Giving them encouragement that things will get better ... is the greatest satisfaction you can have as an inspector."

Angela King

"At the end of the day, I can say, 'I was able to help individuals in a time of need.'"

Michael Jordan

"An elderly woman burst into tears and hugged me, thanking me for being there ... I'll always remember that."

Henry Baltar

"It's helping people so that they can overcome really bad situations."

Mario Sorani

"It's challenging, I think that's the best part. The challenge of going out there and helping people."

Tina Mahaffy

"You may be that first face that the disaster survivor is seeing, and it's just very rewarding."

Shawn Randall

"Being the boots on the ground representing FEMA as a contractor has been fantastic. I love being there and directly interacting with and helping the disaster victims."

Shannon Norris

"You have the opportunity to know that you're doing good for the community, for the country, for the people who need you to be there."

Delfin Then

"Any other job you feel like you're just doing it for yourself. Here you feel like you're part of something bigger."

Hollie McAlister

"The best part is actually meeting with the [disaster survivors] and knowing you can make a difference at this bad time in their life."

James Thomas

"If you want to help people, this is the best place do it."

James Bodiford

"Sometimes you really don't know how much you affect a [survivor's] life ... you get a message or a recommendation letter that touches your heart, those are things that make it truly worthwhile."